Aims and objectives

In today’s highly competitive and globalized world, organizations can only survive and prosper if they are able to deliver products and services that satisfy their customers and stakeholders while meeting the needs of society as a whole and preserving the environment.

This program is designed to train present and future managers in industry and service to understand and master organizational processes and to improve organizational performance through the use of quality, control and evaluation principles and tools to ensure their organization’s long term success and their own success.

Duration

Program has duration of 22 months. Classes will take place on the main campus of HCMC Open University, 97 Vo Van Tan, Ho Chi Minh city.

Qualification

Degrees will be conferred by ULB

Admission requirements:

• Recognized University Bachelor Degree
• At least 2 years professional experience (any fields)
• Proficiency in English (TOEFL 550 or C level)
• Successful appreciation of an application file
• Passing the entrance interview

7 reasons to join this program

• A prestigious Business School. Solvay Brussels School is ranked in the top 25 in Europe for Masters in management and holds the international Equis accreditation.
• A state of the art curriculum taught by top westerner senior professors and professionals from Europe.
• An interactive learning process.
• A schedule that allows you to keep your working activities. Courses are organized in evenings from 6pm to 9pm (Monday to Friday) and 2pm to 5pm on Saturday.
• An opportunity to maximize your immediate career advancement and salary increase.
• Concrete results for yourself. You will come out of this program with strong confidence, in depth knowledge in all areas of quality and performance management, and readily applicable skills.
• Joining a great network of alumni, more than 1,200 in Vietnam, 15,000 worldwide.

Curriculum

12 courses covering all the aspects of quality and performance management (324 contact hours) and a final project:

1. Principles and Requirements for Quality and Performance Management
2. Quality Management Systems
3. Audit
4. Project Management
5. Process Management
6. Strategy and Total Quality Management, Integrated systems, Excellence Models
7. Service Quality and Performance
8. Human Resource Management, Quality and Performance
9. Design Quality
10. Environmental Management
11. Sustainable Development
12. Performance Evaluation and Continuous Improvement
13. Final Project with Individual Guidance and Coaching

Course Organization

Courses are recognized in evenings and weekends, from 6pm to 9pm. Classes will take place on the main campus of HCMC Open University, 97 Vo Van Tan, HCMC.